THALORAVIA Refund Terms

At THALORAVIA, we prioritize customer satisfaction and adhere to a transparent, fair refund policy to ensure a seamless experience for our clients. The following terms outline the conditions under which a refund may be granted. By making a purchase with THALORAVIA, customers acknowledge and agree to these terms.

Refund Eligibility

A refund request must be submitted within 30 days of purchase. Any request received after this period may not be eligible for a refund.
The product or service must be unused and in its original condition to qualify for a refund.
Digital products are eligible for a refund if they have not been downloaded or accessed.

Non-Refundable Items

The following items and services are non-refundable:

Gift cards
Downloadable software products after download has been initiated
Products purchased during clearance sales

Refund Process

To request a refund, please contact our customer service team at [email protected] with your order details. Upon review, our team will notify you of the approval or rejection of your refund request within 7 business days.

Approved Refunds

If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within a reasonable period. Please note that the credit issuance time may vary depending on your financial institution.

Contact Us

For any inquiries regarding our refund policy, please reach out to us at [email protected] or call our customer service hotline at (123) 456-7890 during standard business hours.